Information for Our Patients
What can you expect at our hospital? A precisely planned sequence, which gives you the necessary security and ensures that all measures run smoothly.
Ninety percent of all hospitalisations are arranged via telephone. The admissions office can be reached at +49 201 433 -11133 or 433 -2052. For outpatient cases, please call our central clinic at +49 201 433 -4002.
The first meeting will be held at the admissions office in the entrance hall. We will need your health insurance card and admission form from your doctor. The administrator will prepare the treatment contract for you to sign. You can order a private landline telephone and/or purchase a TV card. You can also withdraw cash at our ATM.
The Treatment Procedure
You should arrive as early as possible on the day of admission and bring current radiographs, other findings and medical reports. After completion of the formalities in the Administration Office, the first function tests will begin.
At that point, you would have been picked up by our nurses on the ward and have met the ward physician. The doctor will conduct an admission interview with you and according to the available evidence and information, will discuss further treatment with the senior or chief physician.
All further treatment steps are planned at the interdisciplinary conference meeting. On the day before your release, your treating physician will have a final discussion with you and your family. The results of the treatment and coordination of the medical follow-up care are discussed.
Your Treatment at the Ruhrlandklinik
The success of recovery depends a lot on your personal willingness to support the treatment. Therefore, we encourage you and your family to keep a positive and healthy attitude.
The ward doctor is your direct contact for all medical matters, however, the chief medical officers and the senior physicians of the departments also provide you with information during regular visits.
Please tell the doctors about any acute and earlier discomforts and do not be afraid to mention things that may seem irrelevant to you. Medical reports about previous illnesses, old radiographs and other documents can be extremely important for the treatment. Provide all necessary documents to your doctor.
During your doctor’s visit, you will have enough time to discuss all issues.
Information about Anaesthesia and Surgery
Before operations, extensive diagnostic procedures and anaesthesia, we must obtain written permission from our patients.
You will be previously informed in detail about the nature and extent of the procedure and potential risks and complications. By signing the contract, you confirm that you received this information.
Leaflets are handed out to explain the diagnostic interventions. This information was written by physicians and lawyers. Therefore, please do not be alarmed if you read about extremely rare complications that can occur in daily medical practice.
Exceptions to written consents are only allowed if the patient is physically unable to read and sign and an intervention is necessary due to a life-threatening situation that can not be postponed.
How To Deal with Medicine in the Clinic
Always take medicine that has been prescribed to you from the hospital conscientiously. If you do not get one or the other drug, please inform your doctor or nurse’s station. Only then can we really help our patients with their medicine.
Many medicines available for the lungs and airways are inhaled. We provide special inhalers and treat with inhaled drugs that are specially tailored to your needs. If you have your own inhaler, please be sure to bring it to the clinic.
In case you have brought your own medication, ask the doctor whether you can take any other medicines at the clinic. Even if your own meds may have helped you at home in the past, using them without notifying the clinician may result in incompatibilities with other drugs and can, therefore, cause dangerous reactions.